Kitting and packaging are parts of the vital service used by businesses to efficiently and accurately ship products to customers to complete sales. The process operates behind the scenes in large, secure warehouses, and while it may not be the flashiest component of the customer service experience, it is the most important. Successful kitting means that the product your customer orders arrives looking precisely as it does on the website, undamaged and accurate. If done poorly, your company may be forced to process returns and lose the confidence of your customers. Kitting refers to the collecting, grouping, arranging, and placing separate but related items in the same box. For many businesses, especially eCommerce shops, a streamlined kitting and fulfillment process is where they can maximize their profits by saving on personnel and storage costs, and with better inventory management and fewer shipping errors, save time and keep customers happy. The packaging used during kitting and fulfillment provides protection for the goods that keep them from shuffling in the box and help them stand up to rough treatment during shipping. It goes beyond Styrofoam peanuts and air cushions and means turning the unpacking experience for the customer into a fun and memorable event. It can include private labeling or customized kits printed from premium, environmentally friendly materials and constructed on order with personalized notes or sophisticated finishing and interiors. Together, kitting and packaging are crucial in efficient inventory management, order fulfillment, and customer satisfaction.